Editing information for a contact is as easy as going to that field, editing the information, and exit the field. No more "Save buttons"... feel the power of modern ninja technology!
Every action you perform on a contact, every task that involves the customer, or every note you add gets stored in the customer timeline. The timeline is the perfect way of checking the status of contacts, how many pending tasks do they have, or get a glance of the last activities of your team on them.
Every item in the contact timeline is clearly identified with an icon, helping you to identify if it's a task (pending tasks appear in red), a note (notes are marked with a pencil), or an action involving email or any other tool.